All help guides

    Orders & production

    Why can't I move an order to production?

    Custom orders need measurements before production can start.

    A custom order must have measurements attached before it can move to "In production". This prevents sewing the wrong size.

    1. Open the order and tap to add measurements.
    2. Pick a saved set for that customer, or enter a new one.

    Once measurements are attached, the "In production" step unlocks.

    Where this fits in the journey: On the cutting table